Trusted By Home Care Agencies Nationwide
How HCAE helped stabilize our home care agency…
Watch Gary, an agency operator, share the real impact we’ve had on his operations, from missed calls and uncovered shifts to a more stable, responsive system.
→ If your agency feels overwhelmed by after-hours, this will sound familiar.
TESTIMONIALS
"Working with this team has been a great experience. Communication has been smooth, and the level of support and knowledge provided has been incredibly helpful. We especially appreciate the organization and structure they bring, including clear scheduling processes. We look forward to continuing to work together.”
— Janice R.
Texas Based Home Care Agency
SOCIAL PROOF
Operated By Real Home Care Operators
Founded by an operator who built, scaled, and exited her own home care agency in Florida, with deep-rooted experience from a family-owned agency in New York.
Why Agencies Trust US
“Before this, our days were spent managing schedules and our nights were spent putting out fires. Now, both daytime scheduling and after-hours on-call are handled with structure and consistency. Nothing falls through the cracks, and our team finally has room to focus.”
— Jennifer Baynes
Integrity In-Home Care, Oregon
“We’ve been happy with how the on-call team has been documenting, troubleshooting, and supporting our caregivers with clock-ins and clock-outs. Their responsiveness and follow-up have made a noticeable difference, and we’re already seeing improvements in how issues are handled in real time. We’re looking forward to smoother, more efficient mornings ahead.”
— Jessica M., Care Operations Manager
California Based Home Care Agency
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Real operators — not a call center
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Built inside home care agencies
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Structured processes, not guesswork
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Focused on protecting hours and revenue
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Consistent, documented communication
Not a Call Center. Not a VA Service.
We operate as an extension of your agency — thinking, adjusting, and problem-solving in real time.
Former Name: MJNK
“Recruiting was one of our biggest gaps. We didn’t have the time or structure to keep up with demand. HCAE brought consistency to our hiring process in Florida and helped us build a reliable pipeline instead of reacting week to week.”
— Jason M., Agency Owner, FL
Back in 2021, we realized our fully internal on-call process was contributing to stressing employees. We decided to search for a reliable and experienced on-call service to help alleviate this stress while preparing for growth, and ultimately partnered with your company in April 2022.
As we reflect, it is clear your services have been a strategic part of allowing our employees bandwidth to focus on operational improvements and reduce stress. These improvements helped put us in a favorable position and allowed us to accelerate our growth plan to where it is today.”
— Anthony L
Pennsylvania Based Home Care Agency
